Successful moderation: from preparation to implementation

Whether a town hall meeting, discussion or workshop, online or in person: a varied moderation keeps the audience interested over a longer period of time and leads to quick and goal-oriented results. For this to succeed, it is important for the moderator to fulfill their neutral role, while at the same time controlling the group dynamics, keeping to the time frame and achieving sustainable results at the end.

The following points are therefore important for successful moderation:

• Reflecting on your own role as a moderator
• Learning moderation techniques
• Confidence and aplomb in addressing groups and leading workshops
• Conscious use of language and body language
• Confident handling of disruptions, passivity and resistance
• Self-management in stressful situations

Our services as a Munich agency for moderation training

We offer training courses for employees at all levels.

In these moderation training courses, we provide an overview of the different phases of moderation, explain various moderation methods and offer a variety of ways to visualize and document content. In addition to dealing confidently with conflicts and actively involving reluctant participants, we place great emphasis on reflecting on your own voice, body language and speaking style. You will train in short units using video analysis, practical exercises with your own examples of moderation as well as group and individual work. Self-feedback and feedback from others is also incorporated into the training.

Specifically, we offer the following services:

• Planning and implementation of the moderation workshop, sometimes with the involvement of experts
• Teaching various moderation methods
• Conducting analyses using video documentation
• Providing practical examples

If you would like to improve your moderation style or increase the success of your next town hall meeting, please contact us about our moderation training courses in Munich.