Change is unavoidable in today's business world. Whether it's the launch of a product innovation, the restructuring or realignment of business models, digital transformation processes or the physical relocation to new business premises - change processes are now part of everyday business life. But how can these changes be smoothly established within the company? The challenge often lies in the internal implementation - the right mindset of your own employees is crucial.Communication that is specially tailored to change processes and combines the knowledge of change and project management with the professionalism of communication experts is the key to success. Change communication encompasses all internal and external measures that accompany organizations, teams and individuals through change processes. It creates understanding for the change, motivates active participation, minimizes resistance and promotes acceptance in order to successfully shape the transformations in the company and reduce the risk of failure.
Change communication: Our consulting services as an agency in Munich
Our Munich-based agency specializes in supporting companies in change processes. With change communication, we combine strategic communication approaches with methods of systemic organizational development. Our experts have many years of experience and in-depth training as systemic coaches and organizational developers. We use this knowledge to support you throughout your company's entire change process and actively involve your employees. The result: successful change communication for you and your company!
In order to accompany the change in a targeted manner, we systematically and effectively align change communication along the entire change management process chain.
Stakeholder analysis: laying the foundation
A stakeholder analysis helps to understand the challenges of change and to tailor communication accordingly. We identify relevant stakeholders and analyze their level of knowledge, needs and potential resistance. This is crucial for developing a tailored communication strategy that involves all stakeholders. Our detailed analysis enables you to identify and recruit change ambassadors who will actively drive change within the company.
Change story: making change tangible
Meaningful stories make it easier to convince employees of the need for change. Their resistance is reduced if they understand why and why the change is necessary, what steps will follow and what they can specifically contribute and expect in return. The core of your communication strategy should therefore be a change story that makes the change understandable and comprehensible. All other messages build on this to create consistent internal and external communication and security for employees.
Communication roadmap: Strategic planning of measures
We support you in developing a communication roadmap that includes all communication measures both company-wide and department-specific (internal communication cascade) and defines the timing of the kick-off communication and responsibilities. Internal and external communication channels and formats are defined in order to disseminate messages effectively. This includes kick-off events such as town hall meetings, workshops and targeted mailings. It is important that measures are not only top-down, but also promote interaction and dialog. Our toolbox for managers ensures that they can authentically and consistently exemplify and communicate change - and thus provide trust and orientation.
Process communication: implementing and continuously evaluating measures
Whether it's a big bang or a quiet kick-off: as an agency for change communication in Munich, we support you in implementing your change communication measures. The important thing is that change processes require continuous support and regular adjustment of the measures. In this way, we ensure that communication remains targeted and effective in every phase of change. We promote acceptance and trust through regular updates, feedback loops and transparent communication. Evaluating the measures is crucial in order to learn from experience and make future change initiatives even more successful.
What characterizes systemic change communication and why is it important?
Systemic change communication views companies as dynamic, networked systems and promotes dialog, participation and shared sensemaking. It is agile and reacts flexibly to resistance and changes in the environment. By taking into account social relationships and specific needs in different contexts, it creates trust and minimizes resistance.
This holistic approach makes it possible to consider interactions between the various elements of the system. Its focus is on incorporating the perspectives of all those involved in order to successfully master complex change processes and mobilize the self-organizing forces of an organization. As a result, changes can be sustainably anchored in the corporate culture.