Your Agency for Employee Experience Management

How do employees experience your company – from the very first touchpoint to their last day at work?
A consistent and positive employee experience enhances your employer appeal and directly impacts engagement, retention, and performance.

It is built through authentic communication, lived values, and carefully designed touchpoints along the employee journey.
consense - Ihre Agentur für Employe Experience Management

Holistic employee experience – A management imperative

A successful employee experience does not begin with a catchy employer branding slogan – it begins with what employees encounter every single day.
That’s why we view Employee Experience as an integrated management and communications responsibility: it takes shape at the intersection of culture, leadership, HR, and communications.

Together with you, we design communication initiatives that resonate at every level – strategically grounded, systemically conceived, and aligned with the entire employee journey.

As a communications consultancy with a systemic perspective and deep expertise in organizational development, employer branding, and HR communications, we partner with you to create meaningful communications in this vital area of business – strategic, tangible, and effective.

Employee experience is a communications task

A strong employee experience is shaped by tangible moments in everyday work – the so-called moments that matter. These touchpoints can be found in the tone of a job interview invitation, the clarity of an onboarding process, the annual performance review – but also in how a new mission statement is introduced or how a strategic realignment is communicated.

Especially in times of change – during reorganizations, leadership transitions, or cultural transformation – the critical role of communication in shaping the employee experience becomes clear. Effective communication can ease uncertainty, provide orientation, convey purpose, and actively involve employees in the change process. Conversely, irritation or resistance often arises not from the change itself, but from missing or inconsistent communication.

Nina Angermann, Geschäftsführerin consense communications
A strong employee experience is never a coincidence – it is the result of clear communication, consistent leadership, and a lived culture.
Nina Angermann, Managing Partner consense communications

HR Communications Along the Employee Journey

As a communications consultancy, we work with you to analyze the most critical touchpoints along the employee journey: Where does the flow of information stall during onboarding? How do employees experience new leadership principles? What questions arise when introducing a new HR system such as SAP SuccessFactors or Workday?

From these insights, we design targeted measures, formats, and dialogue spaces that strengthen your employer brand in everyday life – especially during times of transformation.

Internal Communications Strengthen the Employee Experience

Internal communications play a pivotal role in shaping the employee experience. They influence how employees perceive the company – whether they feel informed, included, and valued. Clear, transparent, and dialogue-driven communication fosters trust and provides orientation.

In times of change, internal communications become a decisive success factor. A strong employee experience therefore requires communication that is both strategically planned and emotionally engaging.

Holistic Employee Experience Management

Strategy & analysis

  • Workshops and sounding boards

  • Systemic culture analyses

  • Identification of action areas & quick wins

Employer Branding

  • Development or refinement of your Employer Value Proposition (EVP)

  • Career communications: copywriting for career pages and job postings

  • Authentic employer branding campaigns & content formats

Onboarding & Employee Retention

  • Communication packages for new employees

  • Formats that foster social integration & identification

  • Dialogue formats along the entire employee journey

Leadership & Culture Communications

  • Communication concepts for executives

  • Development of values- and culture-driven formats

  • Facilitation of dialogue and participation processes

  • Communications for transformation & change

Internal Communications & Employee Engagement

  • Editorial and communications strategies

  • Launch campaigns for new HR tools and processes

  • Intranet campaigns, newsletters, and social channels

  • Town halls, events, virtual & hybrid formats

  • Formats for participation, feedback, and visibility

5 Benefits of Employee Experience Management

  • Strengthen retention: Appreciation and involvement increase employee loyalty.
  • Boost engagement: Positive experiences drive motivation and performance.
  • Enhance employer branding: A lived culture resonates both internally and externally.
  • Facilitate change: Trust fosters acceptance during transformation
  • Reduce turnover: Higher satisfaction lowers resignations and absenteeism.

Your Contact for
Employee Experience Management

Nina Angermann Managing Partner
consense communications GmbH